So I tried to sign up for the app today but it said the platform is full, anyone knows when they usually open apps to newcomers? Thanks!

Is anyone else having issues with mobile tests where the app just quits itself suddenly, and then you’re unable to get back on the test? This has happened 3 times to me this week. I’m using an iPhone 15 Pro

I don’t know why the same survey keeps loading..anyone having issues today??

Hi everyone. I received an email a few days after signing up for Testlio to take past in a task where I have to test an app for 1.5h but it does not say how much it pays. Is it unpaid? How do I find out? And also do I only get instructions for how to do do the task once the day of the task starts?

Hi all, I'm new to usertesting.com and needed this due to some financial difficulty I'm going through. So when I found this site, it was a good way to help me make some cash. The problem is, all of a sudden every time I go to the website, click surveys and tests, and see the lists of 10 test, I click on any of them and they all say "Sorry not available anymore". So I refresh the page, same thing - as if it's the same tests maybe? I refresh log out, log back in. Try through my phone iOS app and all the same.

Anyone else going through this? Any advice on how to get past this? I did 60 surveys and was happy about being able to at least bring in some money to my fam. Now this is happening and has been for the past 3 days.

Does UT has enough work for Indian testers? Is it worth the effort? Not looking for main source of income but as a side hustle.

Is anyone else experiencing issues with the usertesting platform? I've only been able to successfully complete 1 survey today. I tried to sign up for a live conversation study. It said I had qualified then abruptly told me that the study was full. Just now, I was working on completing a test. I had finished the test when it abruptly told me thanks for your interest, and now it won't appear on my test history. Before anyone says it, I've already emailed UserTesting about both of these issues. Google seems to suggest the website is having technical difficulties and i just want to know if anyone else was experiencing the same types of things? It's extremely frustrating considering i pretty much have the whole day to work on surveys and i apparently can't today

Ha - did anyone see that screener just now that asked you to select "Strongly Agree" to show attention to detail, then it screens you out instantly? So I guess they want participants without attention to detail.

All im getting now are rejection emails.

I have accounts with both network.usertesting (Intellizoom) and app.userstesting (UserTesting), but I've never seen the surveys and more tab that people keep mentioning here. I just see surveys on network.usertesting (IZ).

Was that feature rolled out inside of the UT site as a way to integrate IZ, or did it just add the surveys from IZ to UT? Or something else?

Is it something that is still being gradually rolled out? That's the impression I get from looking back through older posts, but it's not crystal clear. Is it limited to certain regions?

Just curious if anybody has a clear idea. It seems like it's part of an attempt to unify the two platforms, but I'm not really sure.

FWIW, I think I created my IZ account during the transition in ownership, so I missed out on any notifications. I remember opening it was not easy to do as they were clearly not driving traffic that way at that point. At least that's how I experienced it. I kind of had to wiggle my way into it...

I see a lot of posts regarding the Intellizoom and userzoom problems that are affecting study participants, how are the researchers feeling about this? Is it adversely affecting research?

So I got a bunch of emails about tnew user testing tests so that usually means things are fixed. I went into my account. All the canceled tests were back. I'm showing all of Monday now has been paid but nothing hit my PayPal is anybody else getting paid?

... but they're all just showing as cancelled still anyway. It's really annoying. Has anyone else had that "didn't approve email"?

I swear all of uzerzoom tests that are not on mobile do not work all the $8 tests that i receive from them i get the same message when i install the uzerzoom extension. It goes like this i get and qualify for a test I then go to complete it via the link it provides after location verification once that's done i move onto the step of the extension which i download it goes fine then i continue on and i get hit with "forbidden.title". Is anyone else experiencing this let me know this isn't even the only issue i have with certain tests and i have tried other browsers that are similar to chrome in which you can get the same userzoom extension so i don't really know at this point.

It always feel like these show up for other people before me even though I got a 5 second refresh rate on my page. Why is that?

Been here for a month, everything was working fine but for a few days i am not able to take any screener nor the whole studies of $5 and $10. Before that i was able to complete these tests without any issues.
I am new and not know much about the app or website, anyone know what’s gone wrong?

OK, I've been on UT for about four months and have accepted every few weeks you go through a spell of the same constant error where you can't test. The latest is that I go through all of the screening questions, get accepted, agree to the confidentiality clause, hit the "Start Test" button, and then it says "Thanks we have all the feedback we need." I do this 10 times and I've lost 30 minutes of my day getting rejected. Does anyone know of a more reliable testing platform?

I recently just got an e-mail to set up my profile, which I did.

- I applied for everything I was offered, what would be the usual success rates?
- What is the time frame for hearing back from them?
- Is being in a European demographic an advantage or disadvantage?
- How much on average are you guys making per month?

Thank you for the insights in advance!

I have been doing surveys on my platform for more than 2 years before intellizoom became part of UserTesting .
This is the first time , all my recent surveys around 8-10 cancelled . Never had any cancel or rejection before . It’s very strange howcome all back to back surveys were cancelled or rejected

I was taking some tests on the Intellizoom/UT platform and all of a sudden all of my screeners disappeared and I noticed all of my payments got cancelled. Not sure why. Anyone else experience this today or recently?

Edit: this morning 8/27 everything appears to be restored but no email from customer service about jt.

Edit 2: got an email stating they messed up and all should be back to normal.

for usertesting, for the practice test are you required to show your face

My phone recently updated to iOS 26.6.1. Ever since then, the $1 surveys in the app will not load when I click the Screener button. Is anyone else experiencing this? I have submitted a ticket.

Is anyone else only seeing $1 surveys on the old Intellizoom side of UserTesting?

I'm assuming my account is under some sort of hold/review because of a series technical issues I had that led to me having to cancel several tests in a short period of time, most of which I reported (again, this being IZ, you don't get paid for reporting issues).

I know people have had issues with "over-reporting" on the OG UT in the past, so I assume that's what's happening to my account, but I just wanted to check. Dumb thing is, I think the issue might be on my end - which I'm just figuring out now and have let UT support know.

I'm not seeing anything on app.usertesting.com at the moment either, but that's not surprising given it's the weekend, so I'm hoping the block is only on the IZ side... TIA