r/CommercialAV 9h ago

question Cisco Room Systems Bevel Issue

Post image
6 Upvotes

I've recently upgraded my Board Rooms Codec Pro and run into an annoying issue. The default background image assumes a bezel. So when the two screens are replicated on an LED screen one pixel apart, the image is annoyingly misaligned.

Anyone know an easy solution to this one?

edit: Bezel not Bevel.


r/CommercialAV 4h ago

question Crestron - Qsys - Exetron

5 Upvotes

Hey y'all - just joined the sub (but I did search before posting.)

My job is drifting over to r/CommercialAV after spending the last two decades in r/livesound and r/techtheatre

I'm supposed to be supervising the upgrade of some of our large conference rooms and public-facing event facilities at the college I'm working for. I'm kind of out of my depth but getting up to speed. The laws of physics and the math doesn't change between live and commercial, but the toys do.

I'm finding that my bosses-bosses dislike Crestron, which is a shame because that's the integrated AV control system that our entire campus uses in every classroom and every event space.

I think the reason is that every time they have a negative experience in one of our presentation spaces, they are left staring at a box or a touch panel that says "Crestron" on it, and they've made a negatively reinforced connection.

Coming from outside "the world" of commercial AV, I'm agnostic. My boss is willing to force a platform change, at least for the spaces we have control over.

My impression is that the two big players in the space are Crestron and Qsys, with Exetron in the back seat.

Is there an advantage or disadvantage to one integrated control platform vs the other?

It seems costly and unnecessary to just bail on a whole-campus integrated system on vibes, so I'm looking for data.

Appreciate the help while I learn how to swim again.


r/CommercialAV 9h ago

design request Closed Captioning

5 Upvotes

Hey team,

I need to enable closed captioning in a large conference room. The idea for the system is that any audio that is captured in the AV system will be converted to text and overlayed over the primary screen in the room.

This is a public space so its not a native Teams/Zoom system and will be BYOD. My plan is to utilize QSYS to control everything and provide a USB-C connection for the audio/video connection to the laptop.

Is this easily doable? Do I need a dedicated PC running software to enable the closed captioning or is there a solid closed captioning encoder that I could use.

Thanks in advance


r/CommercialAV 7h ago

career NYC - Getting Stated with AV

2 Upvotes

Hello! I have been stalking this sub fro quite sometime and decided to finally make a post in hopes of getting any kind of assistance! I am greatly interested in diving into the Commercial AV world, specifically working with live events and shows. I live in the NYC area with a degree in film, currently working at an art gallery where I do day-to-day IT.

I am hoping to gain any kind of AV experience (especially grunt-work), wondering if anyone knows any resources or ideas of where I should look? I am working on getting my Dante Level 1 Certificate now, ideally hoping to take my AVIXA CTS in the winter once I've accumulated experience/taken the classes.

My longterm goals are not necessarily Commercial AV but immersive experiences, however I want to learn the technical aspects of AV in hopes of it further strengthening my technical know-how and apply it to the themed entertainment / immersive experience industry.

Any suggestions, resources, or general thoughts would be greatly appreciated! Thank you!


r/CommercialAV 5h ago

question Anyone have hands on experience with the Unifi AV switches? Good, Bad, Ugly?

2 Upvotes

Looking to see if anyone has trialed the Unifi AV switches and what the experiences have been


r/CommercialAV 22h ago

question Linsn LED Studio Tutorial?

2 Upvotes

Any suggestions for a Linsn LED Studio Tutorial?
I just bought a sign with a Linsn controller and only have Novastar Vplex Handy experience


r/CommercialAV 2h ago

question Cable tv to video wall help please

0 Upvotes

Hello all. I'm at my wit's end on what's probably a very easy solution for you all. I'm tired of Google and AI steering me wrong or maybe they're steering me right and I'm just dumb.

I want to connect my cable tv box to a giant video wall. It's called Qubica Neoverse. The hdcp encryption from the cable box is giving me black screens and error codes on the video wall. Google says I just need an hdmi splitter but they're not working. The handshake is failing and I don't know what to buy. This is insanely frustrating. I have Direct Tvs blessing to use a splitter since I pay 600 bucks a month and have the necessary permissions on the account.

I just can't figure it out. At best I get half a second of cable on the Neoverse wall before it drops the handshake and blacks out.

Thank you to anyone that can help. I most recently tried a SIIG hdmi splitter with Edid switches and failed.


r/CommercialAV 2h ago

troubleshooting KlarkTeknik DM8008

0 Upvotes

Greetings, everyone. I'm not sure if this is the correct /r for this question. I inherited an AC system with no technical documentation only a brief user guide. The system has different components that run a multi-room system. This question is focused on the KlarkTeknik hardware. Along with the DM8008, there are four wall controllers to manage inputs/outputs, volume. The system powers on, but the wall controllers are unresponsive, so I can't select the screens for the respective rooms. The controllers are showing a date and time (seen stuck on 9/2025). I have restarted the entire system and the same issue persists. The Clark Teknik site is not very helpful. Any ideas are greatly appreciated - TIA!


r/CommercialAV 6h ago

troubleshooting Are other users seeing Logitech Rally devices randomly freeze or disconnect during Google Meet or Zoom meetings?

0 Upvotes

Has anyone else experienced Logitech Rally video conferencing devices randomly freezing or disconnecting during meetings? When it happens, the meeting is disrupted or terminated, and we have to restart the device to recover - very frustrating and business impacting!

We found Logitech’s known issue for CollabOS devices running Google Meet on Android. It describes intermittent audio/video freezes on Rally Bar, Rally Bar Mini, and Rally Bar Huddle, but the only workaround listed is rebooting, with no permanent resolution provided.

We typically reboot the device automatically every night, but the issue continues to occur.

Has anyone found a reliable fix, firmware update, configuration change, or other workaround?