Hey y'all - just joined the sub (but I did search before posting.)

My job is drifting over to r/CommercialAV after spending the last two decades in r/livesound and r/techtheatre

I'm supposed to be supervising the upgrade of some of our large conference rooms and public-facing event facilities at the college I'm working for. I'm kind of out of my depth but getting up to speed. The laws of physics and the math doesn't change between live and commercial, but the toys do.

I'm finding that my bosses-bosses dislike Crestron, which is a shame because that's the integrated AV control system that our entire campus uses in every classroom and every event space.

I think the reason is that every time they have a negative experience in one of our presentation spaces, they are left staring at a box or a touch panel that says "Crestron" on it, and they've made a negatively reinforced connection.

Coming from outside "the world" of commercial AV, I'm agnostic. My boss is willing to force a platform change, at least for the spaces we have control over.

My impression is that the two big players in the space are Crestron and Qsys, with Exetron in the back seat.

Is there an advantage or disadvantage to one integrated control platform vs the other?

It seems costly and unnecessary to just bail on a whole-campus integrated system on vibes, so I'm looking for data.

Appreciate the help while I learn how to swim again.

I've recently upgraded my Board Rooms Codec Pro and run into an annoying issue. The default background image assumes a bezel. So when the two screens are replicated on an LED screen one pixel apart, the image is annoyingly misaligned.

Anyone know an easy solution to this one?

edit: Bezel not Bevel.

Hey team,

I need to enable closed captioning in a large conference room. The idea for the system is that any audio that is captured in the AV system will be converted to text and overlayed over the primary screen in the room.

This is a public space so its not a native Teams/Zoom system and will be BYOD. My plan is to utilize QSYS to control everything and provide a USB-C connection for the audio/video connection to the laptop.

Is this easily doable? Do I need a dedicated PC running software to enable the closed captioning or is there a solid closed captioning encoder that I could use.

Thanks in advance

Hello! I have been stalking this sub fro quite sometime and decided to finally make a post in hopes of getting any kind of assistance! I am greatly interested in diving into the Commercial AV world, specifically working with live events and shows. I live in the NYC area with a degree in film, currently working at an art gallery where I do day-to-day IT.

I am hoping to gain any kind of AV experience (especially grunt-work), wondering if anyone knows any resources or ideas of where I should look? I am working on getting my Dante Level 1 Certificate now, ideally hoping to take my AVIXA CTS in the winter once I've accumulated experience/taken the classes.

My longterm goals are not necessarily Commercial AV but immersive experiences, however I want to learn the technical aspects of AV in hopes of it further strengthening my technical know-how and apply it to the themed entertainment / immersive experience industry.

Any suggestions, resources, or general thoughts would be greatly appreciated! Thank you!

Hello all. I'm at my wit's end on what's probably a very easy solution for you all. I'm tired of Google and AI steering me wrong or maybe they're steering me right and I'm just dumb.

I want to connect my cable tv box to a giant video wall. It's called Qubica Neoverse. The hdcp encryption from the cable box is giving me black screens and error codes on the video wall. Google says I just need an hdmi splitter but they're not working. The handshake is failing and I don't know what to buy. This is insanely frustrating. I have Direct Tvs blessing to use a splitter since I pay 600 bucks a month and have the necessary permissions on the account.

I just can't figure it out. At best I get half a second of cable on the Neoverse wall before it drops the handshake and blacks out.

Thank you to anyone that can help. I most recently tried a SIIG hdmi splitter with Edid switches and failed.

Greetings, everyone. I'm not sure if this is the correct /r for this question. I inherited an AC system with no technical documentation only a brief user guide. The system has different components that run a multi-room system. This question is focused on the KlarkTeknik hardware. Along with the DM8008, there are four wall controllers to manage inputs/outputs, volume. The system powers on, but the wall controllers are unresponsive, so I can't select the screens for the respective rooms. The controllers are showing a date and time (seen stuck on 9/2025). I have restarted the entire system and the same issue persists. The Clark Teknik site is not very helpful. Any ideas are greatly appreciated - TIA!

Looking to see if anyone has trialed the Unifi AV switches and what the experiences have been

Has anyone else experienced Logitech Rally video conferencing devices randomly freezing or disconnecting during meetings? When it happens, the meeting is disrupted or terminated, and we have to restart the device to recover - very frustrating and business impacting!

We found Logitech’s known issue for CollabOS devices running Google Meet on Android. It describes intermittent audio/video freezes on Rally Bar, Rally Bar Mini, and Rally Bar Huddle, but the only workaround listed is rebooting, with no permanent resolution provided.

We typically reboot the device automatically every night, but the issue continues to occur.

Has anyone found a reliable fix, firmware update, configuration change, or other workaround?

We have not done a stat check in a bit, so this seemed like a good a time as any. In the past 30 days:

• 490 new people joined, bringing us up to 38,700 (ish - reddit won't show real numbers any more) total members! As opposed to the 25k or so that AVIXA has on LinkedIn Groups, something I have not visited since 2017.

• 366k views! Bet those AI slop ads on LI aren't getting 366k eyes on them a month.

• 5.3k daily unique visitors. Because YOU have created a place full of amazing information, a lot of folks who are not members still use our little community for help. If you figure out who XChange helps, please tell me.

• 180 published posts and 2,700 comments. I'll give XChange this - they allow anybody to join and post, so they're probably going to be waaaaay past us in no time.

• We also removed 85 posts and 239 comments, giving you an idea of how much we have to fight to keep this place marketing and slop free.

Thank YOU to everyone who reports posts and comments that break our rules - you make mod life so much easier. And of course, you all are wonderful people who keep this place friendly, helpful, fun, and one of the best commercial AV community on the internet!

Psssssst, join our Discord if you want. It's also a fun place to talk AV and there's more conversation there. I'll do a stats post on that place some time. https://discord.gg/C7EAbAEVMD

Any suggestions for a Linsn LED Studio Tutorial?
I just bought a sign with a Linsn controller and only have Novastar Vplex Handy experience

Hello all! Have a client that was requesting the capability to use a touchscreen monitors with gestures at their board room table. I don't think it's possible given the gear they want to use but figured this would be a good place to poll the industry.

Arthur Holm DB3 24" 4k monitors
Neat Bar Pro at the front of the room (Zoom Rooms, primarily)
Content share connections via Visionary Duet 5 series encoders/decoders

My answer to them is, as mentioned, not possible without each monitors having their own graphics engine (or even operating system). And at that point each monitor location would just be a stand alone/individual participant in a conference call.

Definitely one of the more wild requests I've gotten and, perhaps, a bit outside my wheelhouse.

Any constructive thoughts, feedback or experiences is appreciated.

Forgive me if this has been asked hundreds of times over. I know essentially no one in this field, so zero mentorship.

I want to get into commercial AV integration. The idea of installing systems for media, on both the design and installation sides, really appeals to me. It might be odd, but I never knew much about this area until recently.

Currently, I work in IT at a small MSP. We do many different things including managing networks. I found networking to be quite interesting, and things like Dante always seemed intriguing to me. I was even studying for the CCNA for a while, which kind of led me to find out about the AVIXA ANP. Before I worked in IT though, I was a high school electives teacher, and the courses I taught ranged from music production to photography. I have a B.Mus in Audio Engineering. I loved teaching but wanted to try different things.

I am currently studying for the CTS exam and I did have Dante 1 years go, though I will likely retake it, but what else can I do to help me get into this industry? Should I just start applying to integrators near me? I’m interested in any and all advice!

Outside of your typically Logitech, Neat, etc. Does anyone have any good recommendations for smartboards for offices that have built in camera/microphone while also having the full functionality of a large touchscreen?

What is a rough guestimate to rent 26 ULXD8 mics and ANX4 for a conference in NYC?

This is a system that has a radio/microphones connected to outdoor speakers for a public pool and for some reason the radio stopped working and the screen is stuck on this display I tried to reset it but it did nothing any ideas why?

Greetings. I am a video engineer by trade. I have been the AV Director for a small college campus for 4 years. Heading back into the field in January. I have become an expert with OUR internal gear. But what have I missed? What are some of the new gadgets and gizmos that are on the scene that I should know about? Please advise. Thanks everyone!

I need to pull an analog audio signal from a Samsung QE-series display that has no dedicated audio output (analog or toslink). The only audio output is ARC, which is of limited use in most commercial settings.

Does anyone have any recommendations for a third-party ARC extractor or de-embedder? There are a handful of Amazon crappers out there (OREI, etc.), but I'm not seeing anything from a reputable brand.

Thx

There has always been a discussion about if it is a good or fair practice to password-protect things like Source code or Audio DSP files. I, for one, have never inclined to put passwords on anything. Until recently. Where I file I created has been misused in other spaces it was not intended for.

While is true that the End-User should not be affected by this discussion, and that all files are considered to be "Owned" by "the one who pays", it is also true, and a well known fact that "those who pay" are trying to re-use said code/files in more rooms or spaces than originally designed or paid for.

Typical example is a DSP file that was written for a specific Boardroom and is now being implemented in multiple rooms without the programmer or creator of such file being paid for it. This, of course, applies to third party programmers, free lancers, subcontractors, etc. We all know that if you are a full time employee, the company can do as they please with the code.

This can bring an interesting conversation about intellectual property, money and quality of work, what happens to the file after the programmer has completed his/her scope, etc

And what would be the right thing to do, for the client, the integrator (if any) and of course, the programmer.

So I would like to hear your opinion on this matter. Specially those that provide programming services.

Thanks in advance.

I’m interested in seeing what methods other engineers may use to double check and/or verify their design is complete. Especially on projects above $2M. How do you or your team QC your designs and proposals?

We bought the mw65r for use in a commercial design studio. The problem I’m having is the menus do not match what I see on Samsung’s howtow videos. Specifically I need to be able to set a background screen in lieu of the generic grey screen. It is is up to date on firmware.

Hey everyone,

I recently ran into the classic headache of managing Matrox Monarch HDX dual-encoders cleanly inside the Q-SYS ecosystem—especially handling reliable HTTPS requests, real-time status polling, and keeping the UI responsive without spamming the hardware.

Since I couldn't find a robust native solution that handled dual-channel independent states smoothly, I ended up writing a complete Lua control plugin (v2.0.2) from scratch with a resilient communication engine and smart visual feedback (HTTP semaphore states, retry logic, etc.).

I put together the documentation and technical details on my GitHub repo here. For anyone currently working on a corporate AV project or live event setup that needs a plug-and-play solution to save hours of script writing, I also packaged the production-ready .qplug file on my store here.

Happy to answer any technical questions about how the Lua REST polling or error handling was structured!

Any ideas for a modern standalone BYOD box; USB to HDMI or similar? I've a council chambers that I need to upgrade three.

This is what they have but it’s discontinued.

Most BYOD Bring Your Own Device interfaces are locked to a small self contained conference system. Like shown, I need three standalone solutions that output HDMI from a visitors laptop, phone, or tablet.