r/steammachine • u/seanze01 • 1h ago
Hardware Steam controller failed to update, unable to try again due to machine not recognizing the controller now
Just updated my steam machine to the newest firmware, along with that was also a puck and controller update. I plugged my controller into the steam machine via USB to update it, but after two failed attempts, my controller is stuck on an orange/red light when plugged in with the USB, and when I unplug it and try and turn it on to connect wirelessly, the steam controller will blink that same red/orange color.
Plugging it in will not let me navigate the menu to click try again. It’s not even recognized by the steam machine. Not sure what to do. I am stuck on the steam controller firmware update error screen with the option to try again and close, but like I said, I can’t navigate anything due to the machine not recognizing the controller, whether it’s plugged in or not.
Edit: I did a hard reset on the steam machine (turned it off and also unplugged the power for several seconds). It now brings me to the normal home screen, but my controller is still not recognized whether plugged in or wireless. The same orange/red, blinking light still appears when trying to connect wirelessly, and turns to a solid red/orange light when plugged in via USB.