Status page says it’s fine but both Pass and Mail are down for me 🤷‍♂️

Just a FYI for the community. After reviewing some feedback, the inactivity period at Proton is being extended to 2 years instead of 1 year. If you are reserving an account for your kid (or someone else), please use this system, it lets you reserve a username for 15 years: https://proton.me/support/mail-reservation-voucher

I know this has been talked to death, but after seeing the recent Proton Ask Me Anything comments about contacts and contact sync finally sitting on the 2027 roadmap, I wanted to bring up the standalone app debate. The team mentioned they haven't decided if it will be a dedicated app or just a shared module inside existing apps.

Please, please make it a standalone app.

Here is the underlying issue: native OS contacts are a privacy nightmare. Whether you are on iOS or Android, your cloud-synced contacts are not end-to-end encrypted. Even if you use Apple's Advanced Data Protection, they specifically exclude contacts because of legacy CardDAV support. Plus, if you leave everything in the native phone address book, every random app you install begs for full access to harvest your social graph.

Right now, using Proton Contacts inside the Mail app is just too cluttered. Because there is no dedicated space, my actual real-life phone numbers get mixed together with every single random email address I have ever replied to. It makes managing a true phonebook impossible.

Having a dedicated, FOSS, E2EE Proton Contacts app that acts as a secure vault isolated from the OS would be incredible. It would let us finally delete people from iCloud or Google and keep them safe. A simple background sync tool that just dumps everything back into the unencrypted Apple/Google address book completely defeats the purpose of sandboxing the data in the first place.

Does anyone know if the team is leaning one way or the other yet? And for everyone else waiting on this, do you prefer a standalone app or just better integration with the native OS?

They just keep coming and coming, my phone going nutz... (on android)

Anyone else? Looks like due to recent downtime, email notifications are catching up... 🤪

I am an unlimited user, it has worked well for me. I purchased it primarily for mail, VPN, and the ability to add custom domains so it's good value.

I'd like to add a mailbox for my wife and son, which more than doubles the cost. There's a lot of apps bundled in with this, but none that we will actually use other than VPN, mail and custom domains.

If you're using the family plan I'd appreciate some feedback as to how it works for you, and whether you have a similar use case or went all-in on the proton ecosystem.

Using the proton mail app on my computer, the compose window is way too bright. I have cataracts, waiting on surgery, and can't see a thing. Is there a dark mode for the window or am I out of luck?

Hi there. Trying to schedule a daily recurring meeting but weekday goes from Sun to Thu; think that should be Mon to Fri? Bug, or am I tripping? Thanks. MacOS both on browser and the app.

Hi all,

I didn't see my answer in any previous posts.

I have one Proton Mail account, which I have imported a personal Gmail to (that I plan to fully let go of once I switch everything to my Proton email), but then I also have work emails, and my own business emails from my custom domain, etc.

Am I missing the setting to have the folders separated by email address? Like in Apple Mail, it shows my personal email name, and then all the folders for that email, and then below that is a business email name, and all the folders for that email.

With only having the ability for two sub-folder levels, I don't always have enough levels to do it manually with the parent folder named for the email.

After I change my password PM stopped asking me the second password for "de-cryption" of the mailbox.

If I enable it again, my current mails will be lost?

Hey there, i just created a proton mail account and as i was trying to do the Gmail thing to bring everything over, it said it was connected to another proton mail account. The problem is i don’t remember what that email is, although it might’ve been just for the VPN. I’m not sure, but is there anyway to find that info so i can delete and start fresh with the one i just created? Thanks.

User of Proton Mail (free) for > 4 years and possibly moving to paid plan soon. I realise that there still isn't an app lock/PIN protection for Proton Calendar on iOS.

I would love to see app lock in Proton Calendar, as with what was already done for Proton Mail and Proton Drive, for added security. Or if not, at least let me view the Calendar within Proton Mail?

Thank you.

Hi. Is it possible to use my work calendar (from company google account) within Proton Calendar? I'm not quiet sure I'm able to import it like Proton docs say...

Apparently sourcehut uses a slash in their email addresses and the specific address also has a tilde in it because sourcehut doesn't sanitize it.

ProtonMail seems to just strip these characters out, which breaks email addresses that shouldn't contain weird characters in the first place. But it's technically part of the standard to allow / and ~ in email addresses, but Proton doesn't support sending to such addresses.

Might as well allow #$%&'*=?^`{|} while we're at it. Don't allow users to use these in Proton addresses tho.

Also, please add sending as plain text on mobile.

I brought 4 paid users + 2 small companies (mine included in these) to Proton. Makes me feel like an idiot. Usually the stuff I recommend is reliable and everyone loves it, but email going down this often is not really acceptable to people who rely on it. Makes me kinda sad that this seems to happen this often (and today lasting for so long, I have business to do and I can't receive the stupid magic links....).