r/applehelp 49m ago

iOS Old iPod Touch Second Gen

Post image
Upvotes

Forgive the flair if it is incorrect, not sure what else would fit (and if there's a better sub to go to for this please let me know)

Was digging through some boxes earlier today when I came across my dad's old iPod Touch 2nd Gen, and wanted to see if it still worked

I've had it plugged to my old 30-pin iPad charger for about 3 hours now, and it's been flashing between this screen and one with the Apple logo, what's wrong with it? I assume some part of its hardware is shot or just eroded, but I would like to have a more accurate idea before I take it to the Apple store or something like that

Thanks in advance!


r/applehelp 3h ago

iOS All my previous journal entries never uploaded to new phone

2 Upvotes

I upgraded my phone back in march from my iPhone 13 to this 16 plus and I noticed my old journal entries were gone. I did some research and it said that it may take time for them to sync to my new phone and since then nothing has changed. Is there any way for me to get them back??


r/applehelp 2m ago

iCloud iPhone se 1 Locked on icloud

Upvotes

I found an iPhone that appears to be locked with iCloud Activation Lock. The Apple ID shown begins with i*****@h*****.uk.

If this might be your device, please contact me with details that can help verify ownership (model, color, case, wallpaper, etc.).

I am trying to return the phone to its rightful owner.


r/applehelp 9m ago

Unsolved Apple pay not working

Upvotes

Help


r/applehelp 49m ago

Unsolved Received a exercise activity reaction from a unknown number

Upvotes

Is it possible for someone unknown to you to send you a reaction to a specific workout if you're only sharing with select people?

Weirdly got a message with a preset 3 target emojis reaction to a activity I had completed earlier (didn't help that in Messages on Mac it strips the activity from the message so looks like someone annonymous was oddly pissed at me).

The odd thing is that while I do share my activity, I share it with only 3 people and none of them have this number nor have recently changed numbers (edit: none of them sent it either).

Wondering if this is a "known" thing. Obviously can just brush it off as some glitch or spammers finding a new way to start a conversation but its offputting that this would be possible.


r/applehelp 7h ago

Mac Mac display flickering

Thumbnail gallery
3 Upvotes

The display is flickering, and sometimes visual artifacts appear where the previous window/tab remains partially visible and overlaps with the current one, as if the screen isn’t refreshing properly.

Any idea what's the cause? how much will cost? Will I need to change entire display?


r/applehelp 1h ago

Unsolved Ipad suddenly stopped working

Thumbnail
Upvotes

r/applehelp 1h ago

Unsolved Git constantly needing to reinstall and Xcode instant crashing

Thumbnail
Upvotes

r/applehelp 5h ago

iCloud How do I transfer messages from my old iPhone?

2 Upvotes

I have an old iPhone 11 that is connected to my iCloud account. My bf broke his phone and is going to borrow my old phone as an emergency phone until he buys another one.

I just unlocked it to clear it, and it contains messages from deceased relatives that I would really like to have saved in my phone (since I got my current phone I’ve had that messages automatically deletes after 30 days so they’re not on my current phone).

How do I transfer the messages?


r/applehelp 1h ago

iOS System Bloat Phenomenon

Thumbnail gallery
Upvotes

So I get a notification that my storage is almost full and I see the first picture, I screenshotted it to show to someone, I look up an article about debloating iOS or system data, dont really learn much from it or do anything at all, I go back to look and now 20GB are freed? I can assure you these screenshots are minuted apart I could even send the metadata in replies, but anyone have any idea about this? I dont want to be too skeptical and jump to conclusions but its very curious it happened right after I looked it up. Any ideas?


r/applehelp 1h ago

iCloud Messages and photos in iCloud?

Upvotes

The Apple help website isn’t making much sense at all.

Essentially, if I choose the “keep for 30 days” option, it will delete all past messages. Will it keep it in the cloud, off my phone, still accessible? Or is it gone for good?

Same applies to photos. I want to offload to the cloud to free up space on my new device but I’m confused about the process.


r/applehelp 1h ago

iOS ''Answered on another device'' and FaceID appearing in status bar when turned off

Post image
Upvotes

My iPhone 16 seems to behave weirdly recently.

Among other things, my girlfriend called me today and I've never heard the call or received the notification about it. When we met, she asked me why I didn't pick up, and explained her the situation.

On her iPhone the call is shown as rejected, while on mine it's shown as answered on another device.

The only other device that is connected to my Apple Account is Macbook but never used it at that moment.

iOS is updated to the most recent one 26.6.1.

Couple of weeks ago I've also noticed FaceID turning on on my status bar, while it's completely turned off.

Only these two devices are logged on my Apple Account.

WTF is happening with iOS?


r/applehelp 2h ago

Unsolved Received broken iPad Pro from apple support after 3 weeks of back and forth.

Thumbnail
1 Upvotes

r/applehelp 2h ago

Unsolved AirPods pausing video / music every time I touch them

1 Upvotes

How do I turn this feature off? I’ve tried turning off auto ear detection and nothing changed.

I’ll be on a run and sweating and needing to adjust the pod in my ear and it pauses, so I have to readjust again to get it to play. And then I do the other ear and I wind up adjusting the thing 4 times. Very frustrating. Is there any way to turn this off? Thanks


r/applehelp 8h ago

Unsolved “New device added” notification and now there’s a strange, vague device listed.

Thumbnail gallery
3 Upvotes

I just got a notification that a new ipad was added to my account…first of all, no there wasn’t. The ipad listed under my devices is the one I’ve had for 5 years. But it did bring to my attention these “devices” I don’t recognize/have no idea how they would’ve gotten there.

For context, the living room TV in my house used to be a Roku before we got a Fire TV, the one in my bedroom is a Fire TV, and my Xbox is connected to an old LG TV.

My question is how would these TVs possibly be added to my account? And what’s the weird Amazon AFTDEC012E device listed? Is it just the second Fire TV in my house?

Another probably important detail is that I have in the past used the Fire TV and Roku remote apps when I lose the physical remote and don’t feel like searching. So this would’ve connected my phone to the TVs, is that enough to add it to my account??? That would seem strange. Plus, I got a new phone recently and haven’t used those apps since I had my old one.

Is this just normal and i’m being stupid or is it something to worry about? Thx in advance!!!!😊😊😊😊


r/applehelp 2h ago

iOS Pairing Issue Apple Pencil Pro + Ipad Air m4

Post image
1 Upvotes

I just bought a pencil pro and did what the support website said in letting it charge on the side of the iPad if it wasn't pairing, my iPad is up to date, and Bluetooth is on. Is there something im missing? The pencil popup isnt happening at all and im a first time apple user so any advice would be appreciated thank you!


r/applehelp 7h ago

Unsolved Airpods disconnect and phone completely freezes

Post image
2 Upvotes

Recently my airpods pro 3 keep on disconnecting from my iphone when using them. While listening to music they just disconnect and reconnect after a little while. If I try to open my bluetooth settings whilest the disconnecting happens, my phone completely freezes.

It is extremely, extremely annoying, does anyone have a fix?

In de image you can see a lot of devices randomly connecting to my phone (it is not a jammer, it happens in multiple places)

Any help will be very appreciated

Edit: everything is on the latest version and its an iphone 17 base model


r/applehelp 9h ago

Unsolved Does a bigger screen matter?

3 Upvotes

Gonna get an iPhone for the first time, currently using a 6.5inch phone Huawei Y9 and deciding wether to get the base iPhone 15 or the iPhone 15 Plus. To me: the iPhone 15 is better because at 6.1inches it'll be a new experience because I've never used a phone that small before, but at the same time I don't wanna be missing out on the better battery and larger display of the Plus. So I'm asking if the bigger screen really does matter all that much since I don't really play games that require a larger screen or watch youtube on my phone, just basic social media and light everyday use. (Don't recommend a phone other than those 2 because I cant afford anything more expensive than them im broke asf).


r/applehelp 4h ago

Unsolved Apple account issue

1 Upvotes

I'm losing my mind here. At the beginning I wanted to sign in to my apple account on app store on my iPad 9 and it didn't work when I entered the password and it said failed to verify and check your connection. The password was 100% right, I signed in on the apple website and it worked. I tried everything, resetting the network, tried another network, restarting the iPad, nothing worked. And now even on the website it doesn't sign in anymore and it says failed to verify try again later. I can't sign in any other account on my app store either because it says the same thing, I can't even log out of the whole apple account on my iPad because it says the same thing when I enter the password to log out. I can't even reach apple support because I can't sign in any account and my country isn't supported for live support. What am I supposed to do now, I'm losing it


r/applehelp 5h ago

iOS Locked out of iCloud account.

1 Upvotes

I’m trying to access old iCloud Photos, and I have multiple Apple IDs. When trying to sign in to one of them, it says my account is locked for security reasons and I need to unlock it. The options it gives me are to unlock by email, which I can’t do cause I’m assuming it’s getting sent to my icloud mail that I can’t access because I’m locked out, and not any of my other emails. The second option is to do so by answering security questions but enter my DOB first, and for whatever reason it’s saying my birthday is incorrect and I can’t proceed with the security questions. Is there any hope of still being able to access my account by contacting Apple support? I can provide a screenshot of the account in my password app, if that helps as proof that it belongs to me.


r/applehelp 5h ago

Unsolved Assistive access stuck

1 Upvotes

4 digit code stopped working to exit, can't reset iphone via iTunes because doesnt trust pc, can't approve pc as stuck in assistive access mode


r/applehelp 5h ago

Unsolved Ipad M1 pro 11 inches

Thumbnail
1 Upvotes

r/applehelp 5h ago

Unsolved iPad freezing and restarting, screen glitching

Thumbnail gallery
1 Upvotes

First of all I apologize for the low quality pictures, I have a paper-like screen protector on. As stated in the title, my iPad keeps glitching, t​hen the screen will freeze, then it will restart itself. Sometimes I can get into the iPad but not do anything besides launch and try to close apps, other times I can't get past the password. I've seen some posts saying this problem needs a screen replacement, but the photos in those posts looked different than mine and didnt mention constantly restarting itself. For context this is a 1st generation iPad Pro running iPadOS 17.7.11.


r/applehelp 5h ago

Unsolved iPad doing really quirky stuff

1 Upvotes

So i got an ipad 6th gen (a1893) from a family member and its got some really weird issues and i have tried everything i know to solve it. It suffers from some kind of weird NAND issue and it always boots into dfu mode like ALWAYS and when i did a hardware report it showed ipadOS 0.0.0??? Ive tried booting pongoOS but it fails cause of it booting into DFU mode and i REALLY dont feel like having to get the board fixed/replaced, im fine with running os's from the ram and i just want it to be something to experiment with and id already be happy if i can just get it into some kind of interactive shell or something and also when i try restoring it like it does show the apple logo and the little bar but no progress is made and the bar just hangs a bit at 0% and then just fails


r/applehelp 29m ago

Mac IS THIS NORMAL???

Thumbnail gallery
Upvotes

Are these scratches on the apple logo on my new m5 mac air? I have severe ocd and these are out of the box, is it really common to have these? Its only visible under specific angles and with a light source. The store is refusing a replacement as i live in india and they're saying its a cosmetic issue and cant be replaced. I purchased it from official apple premium partner (imagine). Please help me out.