r/applehelp • u/im-not-connor • 20h ago
Solved icloud account recovery
Edit: my confusion has been cleared thanks to those who replied. I will check my account in a day or two and see if any progress has been made!
Just curious about trying to get into an iCloud account that I lost awhile ago. I don't have access to the phone number on the account, because my previous phone was left behind with an ex who reset it and gave it to someone else. The recovery email is also the iCloud I cannot access, because that was the smart choice I made when I set it up. So that's where I am stumped. When I attempt to log in it'll tell me I've been locked out, which I then do the recovery process. I do have the debit/credit card info it request to prove the account is mine but doesn't seem to like the security code on the card? I think its because the card isn't active anymore but I have no clue. That leaves me with no way to prove the account is mine and any updates or information on the recovery being sent to the same email I'm trying to get access to. I guess id just like to know if anyone has had a similar thing happen and what the process from here would be, being that if by any chance they deem my account mine with 0 info provided there is no way of apple contacting me.