I recently accepted a new full-time position that is a significant step up in pay and responsibility from my current job. I was excited about the opportunity and decided to accept it after going through the interview and offer process.
My new employer gave me a firm start date, and I've already completed the major pre-employment steps they asked me to complete. I've also received onboarding information, benefits information, and information about HR orientation. So there has been a lot of evidence that everything is moving forward normally.
The problem is that my start date is now very close, and I still don't know some extremely basic information about my first day.
I don't know:
What time I'm actually expected to start on my first day
Whether I'm supposed to report to my worksite in person or work remotely for the morning
What I'm supposed to do before the scheduled HR orientation later that morning
Some of the basic logistics for getting started
I've emailed my future supervisor asking these questions. She is aware that my start date is approaching, but I haven't received a response yet. HR has been responsive to some things, including clarifying another onboarding requirement, but I still don't have answers to the questions above.
The part that is making me especially anxious is that I've already given notice at my current employer based on the new job's confirmed start date. My current employer knows when I'm leaving, and at this point I'm scheduled to finish there before the new position begins.
Now I'm sitting here wondering whether I made a mistake.
I understand that onboarding isn't always perfectly organized, and I don't expect a new employer to have every little thing figured out weeks in advance. But I'm struggling with the fact that I'm about to leave a job where I know exactly what I'm doing every day and start somewhere completely new, yet I don't even know where I'm supposed to be or what time I'm supposed to arrive on my first day.
Would this concern you?
Would you consider this normal new-hire disorganization and continue with the new job, or would you be concerned enough to ask your current employer whether you could rescind your resignation?
I'm not looking for people to tell me to "just relax." I'm genuinely trying to figure out whether I'm reacting to normal onboarding chaos or whether this is a legitimate red flag that I should take seriously.